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riteOSS™

riteOSS™ is our amplified, smart, and scalable upgrade to the traditional Maintenance Online Management System (MOMS).

More than just a monitoring and ticketing system, riteOSS™ is a complete Service Assurance and Operation Support platform configured specifically for the Toll and ITS applications.  With smart KPIs and automated lane performance analysis, riteOSS™ is what MOMS was meant to be.

Want to learn more? Scroll down to watch our video!

ENTERPRISE IT SERVICE AND ASSET MANAGEMENT SYSTEM

  • Integrated and customized for the tolling industry
  • Replaces traditional MOMS

MONITORS AVAILABILITY AND PERFORMANCE OF ALL DEVICES

  • Customizable dashboard visually depicts system and devices
  • Maps and prioritizes issues based on business rules
  • Monitors devices to a configured service level

PREDICTIVE CAPABILITIES

  • Performs capacity planning, asset lifecycle management, automated toll system SLA performance, and audit monitoring
  • Isolates probable cause and displays with confidence ranking
  • Builds and executes automated maintenance tasks

UNIFIED MONITORING TOOL

  • Single web-based tool to log, resolve, track, and view status of all tickets
  • Automated GPS work order routing with mobile self-service work order management
  • Response and resolution target management provides SLA adherence and reporting

 

riteOSS™ is a comprehensive IT service and asset management system integrated and customized specifically for the ITS and Tolling applications.  riteOSS™ monitors both availability and performance of all devices to configured service levels, offering customizable dashboards that visually depict your entire infrastructure.

riteOSS™ allows you to map and prioritize issues based on defined business rules, automatically isolate probable causes of issues, and build/execute automated maintenance tasks such as server restart.

The system provides predictive and machine learning algorithms for automated capacity planning, asset lifecycle management, and system performance monitoring – provided by riteTRAC™.

With riteOSS™, we provide a completely integrated and unified solution that offers a single web-based tool to log, resolve, track and view status of all work orders with smart KPIs that monitor response, resolution and performance targets for SLA adherence and reporting.