ETC has been the systems integrator for the North Texas Tollway Authority (NTTA) since 1999 and through this partnership, ETC has developed one of the most comprehensive electronic toll collection solutions available, the RITE® Solution. This end-to-end solution replaced NTTA’s legacy system, has been expanded to support NTTA’s new facilities, and was the enabling technology for NTTA’s systemwide conversion to all electronic toll collection (AETC) . The RITE Solution, a powerful, scalable system, continues to evolve to meet NTTA’s changing needs, including sophisticated capabilities for all electronic toll collection (AETC), interoperability, and advanced video tolling.
As NTTA’s systems integrator, ETC has been responsible for the continued program, project management, and design leadership for NTTA’s toll collection solution. Today, the RITE Solution processes approximately 1.4 million toll transactions each day for NTTA operations. In addition, ETC provides critical consulting, support, maintenance, and service functions.
The collaborative relationship between NTTA and ETC has created innovative, reliable solutions to meet the demanding challenges faced by many of today’s toll authorities:
- AETC and ORT – NTTA and ETC implemented the nation’s first installation of 3+ lanes of open road tolling on the President George Bush Turnpike in 2001 and has since deployed open road tolling through new installations and retrofitted processes throughout NTTA’s facilities. Additionally, ETC provided critical systems support to NTTA’s move to all electronic and provided the initial ZipCash video tolling solution.
- Interoperability – The RITE Solution enables statewide interoperability, including interoperability with the approximately 1.9 million Harris County Toll Road Authority’s EZ TAG users in the greater Houston area. Interoperability with Dallas/Fort Worth International Airport and Dallas Love Field Airport parking systems won the IBTTA’s 2006 Toll Excellence Award for Administration.
- Industry-Leading Violation Processing – Enabled by the RITE Solution’s advanced violation enforcement capabilities and ETC’s operational services, individual productivity averages 9,000 images per reviewer per day.
- Retail Support – NTTA’s solution includes extended functionality to support outside authorized retail distributors by providing access-restricted logins to NTTA’s CSC application. This allows customers to open new accounts and obtain tags at convenient locations throughout the Dallas/Fort Worth metroplex.
About NTTA. The North Texas Tollway Authority has long been a leader in the toll collection industry, implementing the nation’s electronic toll collection system on a toll road on the Dallas North Tollway. The Authority operates multiple facilities with more than 300 all-electronic toll lanes and processes approximately 1.4 million toll transactions each day.