ETC Corporation has a clear understanding of the unique environment of the toll collection industry.
As such, it has become a premier provider of customer service center and technical services operations and staff, as well as providing both onsite and remote maintenance services for its customers.
ETC Corporation provides, trains, and manages qualified personnel for customer service center and back-office operations, call centers, image review and violation processing, audit and reconciliation staff, and information technology personnel.
Field and maintenance operations are crucial elements in maximizing toll collection performance and revenue collection. ETC Corporation provides maintenance services and both onsite and field operations by responsible, technically qualified personnel, supported by an integrated maintenance and operations management system.
Additionally, ETC Corporation has become a valuable partner for its customer for a wide range of other operational services, including implementing a proactive and cost-saving tag recall and refurbishment program.