Operations Services

ETC is a premier provider of customer service center and technical services operations and staff.

ETC provides, trains, and manages qualified personnel for:

  • Customer service center operations
  • Back-office operations
  • Call centers
  • Image review and violation processing
  • Audit and reconciliation staff
  • Information technology personnel

We provide ongoing support, maintenance, and staffing after a solution has been implemented. ETC understands the complexities of operational and support requirements and works closely with our customers to deliver the right outsourcing solution.