Operations

With its clear understanding of the unique environment of the toll collection industry, ETC Corporation is a premier provider of customer service center and technical services operations and staff. ETC Corporation provides, trains, and manages qualified personnel for:

• customer service center operations
• back-office operations
• call centers
• image review and violation processing
• audit and reconciliation staff
• information technology personnel

ETC Corporation’s professional services can provide ongoing support, maintenance, and staffing after a solution has been implemented. With its understanding of the complexities of operational and support requirements, ETC Corporation works closely with its customers to deliver the right outsourcing solution.