In cooperation with its toll authority customers, ETC Corporation introduced and is continually enhancing the industry’s first thin-client, browser-based toll solution suite, called the RITE® Solution, the most advanced and user-friendly toll revenue collection system in the industry.
The RITE® Solution is an impressive suite of enterprise business applications incorporating a high-level of process automation that streamlines revenue
and traffic audit, reconciliation and reporting, violation-loss recovery, customer service account management, systems and operation management, and maintenance. Deployed individually or as an entire suite, each module is fully customizable to meet the specific requirements unique to each
authority.
The RITE® Solution includes modules for Customer Service Center operations, Violation Processing Center, Audit & Reconciliation Host, Interoperability, Facility Server, Lane Controller, Maintenance Online Management System, and a Command Center. This feature-rich solution is comprehensive, modular, and yet scaleable to operate in exceptionally high traffic and revenue- volume environments. The RITE® Solution accurately and reliably collects millions of toll transactions each day on some of the country’s busiest toll facilities.
The RITE® Solution is Web enabled, providing an effective and efficient user-friendly interface that even a novice computer user will find easy to use. The Web-based platform eliminates the difficulties associated with a typical Client/Server application deployment, saving toll authorities time and money.
RITE® Solution Modules
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Retail point-of-sale, back-office, and online store application
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Image store, violation image review, invoice processing, department of public safety citation and evidence processing, and collections agency interface
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Revenue reconciliation, transaction and revenue reporting, central toll configuration, vault manifest, employee database, general ledger interface, etc.
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Real-time plaza, ramp, lane equipment status and monitoring integrated with the maintenance online management system
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Single suite process supports all lane modes and configurations
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Providing authority interoperability
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Highly automated maintenance online management system
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Graphical user interface that translates data into usable information
The RITE® Solution
The following figure illustrates the RITE® Solution components. Click the image for a larger view.
